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The Dmand AI API uses your organization’s Dmand credits. You are only charged for emails that are found: credits are held when you submit and settled when the batch completes.

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How billing works

1

Hold at submit

When you submit NPIs, the credits they could cost are held from your balance.
2

Settle at completion

When the batch completes, you are charged for each NPI where an email was found (completed).
3

Refund what was not found

Credits held for NPIs with no email (not_found or failed) are returned to your balance.

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Cost per email type

The cost of each found email depends on enrichment_email_type: For plan details, contact hello@dmand.ai.

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Free replays

If your organization requests the same NPI again within 30 days, the API returns the earlier result at no charge. Replayed results have "replayed": true in the response.

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Check your balance

Call GET /credits to see your organization’s balance:

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Usage in responses

Poll and webhook responses include a usage object:

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Plans and higher volumes

Credits are shared across your Dmand AI organization. See pricing or contact hello@dmand.ai for higher volumes.